Q. Where are you located? What is your address?
A. I am located in Phoenix Arizona and my address is:
Jason K Walz
Pea Pod Rocks
1342 E Lawrence Lane
PhoenixAZ 85020
Q. When will my order ship?
A. I will make my best effort to ship your order the same day or the following business day.
Q. How will my order ship?
A. I restrict my shipping methods to USPS 1st Class and USPS Flat Rate Priority. I ship via USPS International Priority for non-US orders. USPS offers the best shipping rates. Please note that USPS Priority Domestic is insured but USPS 1st Class is not insured. USPS Priority International Small Box and USPS 1st Class International are not insured. If you want to insure your international package please contact me. If your International order was large enough to go beyond the Small box up to the Medium or Large, then it is insured. Depending on the quantity of Malas you order your shipment will go out in either a Small, Medium, or Large box. The size of shipping box will be determined based on your order. If you need a shipping method that isn’t listed above simply email me and we’ll figure out the best way to get your order to you.
If, for any reason, you ship your order back for repair or modification I will re-ship it to you via USPS 1st Class Mail.
Incorrect addresses shipped via the USPS will be returned to me. In this case the customer is responsible for purchasing new postage.
The bottom line on domestic shipping- USPS 1st Class is only $5.00 and I very very rarely ever have an issue using this method.
Q. What if I have a special request?
A. Simply contact me and I’ll see how I can help you out!
Q. What are my payment options?
A. The Store accepts three forms of payment: Credit Card, Cash, PayPal.
If you select Cash you’ll need to mail your payment to me before I ship the order.
If you select ‘Major Credit Card’ you will be directed to our SECURE payment form.
Q. Can I apply a coupon to an order I already placed?
A. No, I am sorry but I cannot retroactively issue credit.
Q. What will my order ship in?
A. I ship all necklaced in a simple muslin bag in a gift box.
